Shipping policy

Shipping Policy

At 258 Collective, we are committed to getting your order to you as quickly and efficiently as possible. Please review our shipping policy below for details on processing times, shipping options, and international orders.

Processing Time

  • Orders are typically processed within 2-4 business days (Monday-Friday, excluding holidays).
  • Pre-order and custom items may take longer to process, and estimated shipping times will be noted in the product description.
  • Once your order has shipped, you will receive a confirmation email with tracking information.

Shipping Options & Timeframes

We offer the following shipping options at checkout:

Domestic (U.S.) Shipping:

  • Standard Shipping: 3-7 business days
  • Expedited Shipping: 2-3 business days
  • Overnight Shipping: 1 business day

Shipping Rates

  • Shipping costs are calculated at checkout based on location and selected shipping method.
  • Free shipping may be offered for orders over a certain amount (check current promotions).
  • International customers are responsible for any customs fees, duties, or taxes imposed by their country.

Lost, Stolen, or Delayed Packages

258 Collective is not responsible for lost, stolen, or delayed packages once they have been shipped. If your package is marked as delivered but you haven’t received it:

  1. Check with neighbors or your local post office in case it was delivered to the wrong location.
  2. Allow 24-48 hours after a marked delivery, as some carriers may update tracking prematurely.
  3. Contact the shipping carrier directly for further assistance.

Incorrect Address Policy

  • If you enter an incorrect shipping address, please contact us immediately at info@258collective.com.
  • If your order has already shipped, we are unable to change the address, and you will need to contact the shipping carrier to attempt a redirection.

Pre-Orders & Limited Drops

  • Pre-order items will have an estimated shipping timeframe listed on the product page.
  • Limited-edition drops may have extended processing times due to demand.

Contact Us

For any shipping-related questions, please reach out to info@258collective.comThank you for shopping with 258 Collective!